FAQ

How can I contact DreamShop?

You can use the contact form on our contact page for all questions/comments.

What is DreamShop?

DreamShop is a website gathering information on various UK retailers, as well as information on the products that they sell. We also give various advice and shopping tips, and publish some guides and other types of content.

What kind of stores can I find on DreamShop?

We carefully select the stores that we represent in order to display only products of the highest quality. All our retailers have proven to be secure and reliable by our team.

Does DreamShop sell the products directly? How can I shop?

No. If you click on a “BUY NOW” button on our site, we will redirect you to the retailer’s site on which you can actually buy the product. We don’t process orders in our own system, however we try our best to have the most accurate information about all the products that we display on our site.

How do the filters work?

On our shopping category pages, you will find filters. These enable you to only show the products that match the criteria that you have set: for example, you may wish to view only products of a specific colour, brand, or shop. You can also filter by price, which is really handy when you have a specific budget in mind.

I have a question about my order/about a product/about returns/about exchanges.

Please contact the retailer from which you have purchased your product directly. Unfortunately, we don’t process the orders, so we won’t be able to help you.

Why are you showing a different price compared to the retailer’s current price?

We try our best and use the best technology that we have in order to make the data are accurate as possible, however errors can happen. We don’t control the retailers’ sites, so if they decide to run a promotion and change the price of a product, there could be some discrepancies between our site and theirs. You can report any error on our contact page and we will correct it as soon as possible.

Do you have more questions?

You can contact us on our contact page and we will happily reply within the shortest delay.